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FAQ'S

Table of Contents

  1. What do I do if there's a problem with on-line registration?
  2. How do I determine the league age of my player?
  3. Is Western Hills the same as WAYA (West Austin Youth Association)?
  4. What national or international baseball organizations is Western Hills affiliated with?
  5. If my child plays in Western Hills, will I be required to work at the concession stand, line and chalk the fields, rake the infield, or perform other field maintenance?
  6. Do I need to sign a multi-year "contract" as a condition for my child to play in Western Hills?
  7. I have a disagreement with my child’s coach about playing time, the lineup, or another issue. How should I address this?
  8. I observed inappropriate or unsportsmanlike behavior by a player, fan, parent, coach, league official, or other person associated with Western Hills. What should I do?
  9. Can I sponsor or donate to the league?
  10. Who are the league contacts and how can I get in touch with them?
  11. What rules govern play in Western Hills Baseball?
  12. The website looks great but did the league spend a lot of money on it?

What do I do if there's a problem with on-line registration?

Sorry you are experiencing a problem with on-line registration. Our first suggestion is to click here and try it one more time. However, if you still have a problem here is how you can get help:

Option 1: Call Active.com at 1-888-543-7223, ext. 4, explain your problem with the registration process and see if they can help. This will be the fastest & most direct way to get help.

Option 2: Click here and fill out the web form at Active.com. Again, explain your problem and see if the folks on the other end can assist.

Option 3: Email Active.com at support@active.com, explain your problem and go from there.

Option 4: Email the Western Hills Webmaster at rtp@whll.org, explain your problem and go from there.

It's important if you utilize Options 2, 3 or 4 that you include specific details about the problem in your written communication.

Finally, if all else fails:

Option 5: Click here to download our offline registration form. Print the form, fill it out and then either mail it to the address on the form or drop it off at WAYA located at 1314 Exposition Blvd.

Option 5 is our least preferred because once we receive your paper form one of our volunteers will have to manually enter the information into our registration system.

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How do I determine the league age of my player?

See the age chart to determine the league age of your player: matrix version.

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Is Western Hills the same as WAYA (West Austin Youth Association)?

No, although these organizations work closely together. Western Hills uses some WAYA fields and facilities, and pays WAYA for maintenance and other services. Western Hills is an all-volunteer organization without paid staff.

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What national or international baseball organizations is Western Hills affiliated with?

Kids 12 and under play in the Little League organization. Kids 13 and over play in the PONY (Protecting our Nation’s Youth) organization.

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If my child plays in Western Hills, will I be required to work at the concession stand, line and chalk the fields, rake the infield, or perform other field maintenance?

Western Hills does not require concession stand or field maintenance duties. However, all players and fans must pick up after themselves! Please note that one of our largest field maintenance expenses is paying to have trash picked up off the field, in the dugouts, and around the grandstands. Western Hills urges you not only to pick up after yourself, but to take your plastic bottles, aluminum cans, etc. home and recycle them.

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Do I need to sign a multi-year "contract" as a condition for my child to play in Western Hills?

No, "contracts" are required.

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I have a disagreement with my child’s coach about playing time, the lineup, or another issue. How should I address this?

Your first step should be to address this issue with your child’s coach in a polite manner at an appropriate time. If the coach’s response is unsatisfactory, your next step should be to contact the league commissioner. If that step is not satisfactory, Western Hills has a grievance committee composed of board members who will hear the matter. Contact the league president to bring an issue before the grievance committee.

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I observed inappropriate or unsportsmanlike behavior by a player, fan, parent, coach, league official, or other person associated with Western Hills. What should I do?

Western Hills has a "zero tolerance" policy for unsportsmanlike behavior that applies to everyone associated with the league. If you witness actions that you think violate this policy, please bring the matter immediately to the attention of a coach, league commissioner, league president, or other appropriate league official.

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Can I sponsor or donate to the league?

Absolutely! We depend upon sponsorships, donations and fund raising in order to keep our registration fees low. You will be presented with options during the on-line registration process to sponsor or donate to the league. Also, please visit our sponsorships page for more information.

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Who are the league contacts and how can I get in touch with them?

Commissioners are responsible for scheduling, team formation and dispute resolution. Coaches report directly to commissioners. Volunteers interested in coaching or otherwise participating in a particular league should contact the commissioners. Click here to see the list of commissioners.

Administrators are individuals who have indicated a willingness to help us register, maintain and otherwise operate our league. Click here to see the list of administrators. Volunteers interested in participating at this level should contact the league president.

You can also submit the "Contact Us" form and your inquiry will get routed to the appropriate person.

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What rules govern play in Western Hills Baseball?

Up through the Major league level Western Hills abides by the Official Regulations and Playing Rules of Little League Baseball with local rule exceptions enumerated here. In addition, there are league-specific rules which can be accessed by clicking on the following links:

Major National | Major American | AAA League | AA League | A League | Coach Pitch | T-Ball

PONY league shall abide by the Playing Rules of PONY Baseball and Colt/Palomino league reflect those of high school baseball with only minor modifications for recreational play.

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The website looks great but did the league spend a lot of money on it?

No. The website was built by volunteers who donated their time and expertise. It's just one visible example of how things get done at Western Hills Baseball and there are countless others. We are an all-volunteer organization and there are many fine folks who put in a lot of time and effort to make the league operate smoothly. If you are interested in volunteering please contact the league president. For more information about the website please submit the "Contact Us" form.

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